MULTI-PLATFORM INTERPRETATION SERVICES

 

GLS offers a full range of language interpreting services, from over-the-phone interpretation (OPI) and video remote interpretation (VRI) to on-site interpretation (OSI) in courtrooms and for high-level conferences and meetings. Our expert interpreters are highly educated and experienced, with several holding legal, medical and other relevant professional certifications. 

 

 

GLS selects interpreters based on the specific needs of each event, including the type and amount of equipment required for OSI and hybrid events. Whether simultaneous, consecutive, escort or other modes of interpretation are used, we ensure that the interpreters’ backgrounds and experience correspond to the subject matter and cultural nuances of each assignment. GLS is an active member of the National Association of Judiciary Interpreters & Translators (NAJIT) and the American Translators Association (ATA).

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Over-the-Phone Interpreting (OPI) Services (Scheduled and On-Demand)

GLS connects its clients to skilled, qualified and experienced interpreters to assist with their Limited English Proficiency (LEP) communication needs. Through strategic partnerships with OPI providers, GLS offers state-of-the art telecommunication systems that can connect you with a skilled interpreter within seconds. Our OPI solutions are tailored to clients’ specific needs, including advanced call routing, monitoring, reporting and tracking capabilities. The core features of our OPI services include, but are not limited to, the following:

  • Certified and qualified interpreters available 24/7, 365
  • Average speed of answer: 5 seconds or less
  • Connection to an interpreter in 20 seconds or less
  • Support for more than 200 languages; 99% language availability
  • Documentable and traceable interpretation with no additional paperwork needed
  • Complete confidentiality; HIPAA compliance

 

Virtual Remote Interpreting (VRI) Services

GLS has a cadre of highly qualified and certified remote interpreters who perform simultaneous and/or consecutive interpretation for one-on-one meetings and appointments for individuals, such as a a doctor’s appointment or court appearance, to large-scale conferences and bilateral meetings hosted by our US government and commercial clients. We have the capability to provide scheduled VRI services in more than 150 languages and on-demand VRI services in 40-plus languages. 

GLS is adept at using a variety of videoconferencing platforms to perform these remote interpretation services, including Zoom, MS Teams, WebEx, etc. GLS currently provides VRI services to the Inter-American Foundation, the Department of Labor, and the World Resources Institute, among others. Examples of settings where GLS frequently provides VRI services includes, but is not limited to, the following:

  • Business meetings, conferences, lectures, and training sessions
  • Academic lectures, courses, and seminars
  • Interviews, podcasts, and webinars
  • Courtrooms, depositions, hearings and other legal proceedings


ON-SITE AND HYBRID INTERPRETATION SERVICES


GLS provides OSI and hybrid conference interpretation in more than 150 languages, including American Sign Language (ASL). We have provided these services throughout the domestic United States as well as at overseas locations. As an example, GLS provided Spanish and Portuguese on-site interpretation (OSI) services for the Bureau of International Narcotics and Law Enforcement Affairs (INL) in support of judicial and law enforcement conferences and trainings conducted in the tri-border region of South America. We also recently provided hybrid interpretation services (Mandarin<>English) for a bilateral (USA and China) climate change conference in support of the World Resources Institute in Los Angeles, California.



On-Site Consecutive Interpretation

Since consecutive interpretation often requires only one interpreter (if assignment is less than 6 hours), so it is generally the most cost-effective, on-site interpretation solution. GLS routinely provides OSI consecutive interpretation in the following settings:

  • Small business meetings
  • HR meetings
  • Client-attorney meetings
  • Court dispositions
  • Parent-teacher meetings
  • Interviews
  • Medical consultations, etc.
On-Site Simultaneous Interpretation

Simultaneous interpretation takes place in real-time, using specially-trained, two-person interpreter teams working together and broadcasting their voice to an audience wearing wireless headsets. This type of interpretation is often referred to as real-time or conference interpretation. GLS coordinates with trusted vendors to provide specialized equipment, including booths and maintenance support, as needed, to support multilingual simultaneous interpretation events at various venues. Examples of types of simultaneous interpretation events that GLS supports includes, but is not limited to, the following: 

  • Conference interpretation
  • International conventions
  • Business/board meetings
  • Lectures
  • Facility, museum and other tours
  • Training sessions